Feb 23, 2018 - This is a tutorial about how to fix cannot download Apps from Google Play Store. It could be a helpful guidance when you fail to get the wanted. Other questions about 'Why cant i download things off google play' I have successfully downloaded Google Play store, but I'm not able to download apps of Google Play in HCL ME U1 through 3G dongle. Aug 30, 2018 I have a new RCA tablet with Windows 10 and have tried to install Google Play Store and also my apps that I have installed on my other devices but it won't recognize my tablet. I have tried going through my settings to see if I have to change something for it to work but can't find anything. I can't download Google play store nor any apps.
I have a Samsung Galaxy S3 mini, GT-I8190N, version 4.1.2 and I am having problems with downloading apps from the Google Play store. It keeps telling me that my device is not compatible with the software, yet my phone is updated to the latest version.
For example, my Whatsapp messenger needed an update but it refused to give me the choice of updating it because “my device was not compatible” so I deleted it and was recommended by a friend that I go onto the Google Play computer website and connect my phone up via USB, then try and download it from there.
I did that and Google Play identified my phone. I was signed in with the same Google account and it allowed me to click the install button but it also told me that my “device was compatible” yet Whatsapp did not install on my phone. Why Can T I Download Apps From Google Play
I’ve tried everything and nothing has helped. Please can you help if you have had the same problem and overcame it or if you have any suggestions.
Thanks
If you're having trouble with the Google Play Store app not opening or downloading, please see the steps below.
Please make sure you have an active internet connection before attempting any troubleshooting
Troubleshoot play store issuesRestart the deviceClick to Expand
1Press and hold the Power button until the menu pops up
2Tap the Restart button and wait for the device to power off and on again
Why Cant I Download Apps From Google Play PcClear Data of the Play StoreClick to Expand1Open the Settings app and tap Apps
Apps' src='//images.samsung.com/is/image/samsung/p5/au/faq/mobile-device/play-store/apps01.png?$ORIGIN_PNG$'/>
In older operating systems you'll find this option in Settings > Application Manager
2Scroll down to select Google Play Store
3Tap Storage
4Select Clear Data and tap Delete to confirm
Delete' src='//images.samsung.com/is/content/samsung/p5/au/faq/mobile-device/play-store/apps04.gif?$ORIGIN_GIF$'/>
Reset the Download ManagerClick to Expand1Open the Settings app and select Apps
Select Apps' src='//images.samsung.com/is/image/samsung/p5/au/faq/mobile-device/play-store/apps01.png?$ORIGIN_PNG$'/>
In older operating systems you'll find this option in Settings > Application Manager
2Select the 3 dot menu button on the top right hand side and tap Show system apps
Select Apps' src='//images.samsung.com/is/content/samsung/p5/au/faq/mobile-device/play-store/download02.gif?$ORIGIN_GIF$'/>
3Scroll down and select Download Manager. Check that the app is enabled (we want the option to show as Disable)
4Select Force Stop to shut down just this app. This won't affect any information on the device. Select Force stop on the prompt to confirm.
Check the Date & Time SettingsClick to Expand1Open the Settings app and select General Management, then Date and Time
Select General Management' src='//images.samsung.com/is/content/samsung/p5/au/faq/mobile-device/play-store/date01.gif?$ORIGIN_GIF$'/>
In older operating systems you'll find this option in Settings > Date & Time
![]()
2Make sure Automatic date and time is switched on (toggled to the right & blue)
Check available storage spaceClick to Expand
![]()
Select Device Maintenance' src='//images.samsung.com/is/image/samsung/p5/au/faq/mobile-device/play-store/storage01.png?$ORIGIN_PNG$'/>
In older operating systems you'll find similar options in a seperate app called Smart Manager, however you can check Settings > Storage.
2Select Storage at the bottom of the screen
3Check the available storage. If your device has less than 1GB of storage available, you will need to free up some space.
Select Apps' src='//images.samsung.com/is/image/samsung/p5/au/faq/mobile-device/play-store/storage03.png?$ORIGIN_PNG$'/>
Remove and re-add Google Account
Why Can't I Download Apps From Google Play StoreClick to Expand1Open the Settings and select Cloud and Accounts
In older operating systems you'll find this option in Settings > Accounts
2Select Accounts
3Select your Google Account
4Select Remove Account.Depending on the operating system this option may be under a 3 dot menu button on the top right hand side of the screen.
5Select Remove Account to confirm.
Any information removed in this process will be downloaded onto the device once the account is added back in.
6Select Add Account
7Select Google
8Enter your Google Account
9Enter your Google Account password
10Agree to the Google Terms and Conditions to finish
Enable All Related AppsClick to Expand1Open Settings and Select Apps
Apps' src='//images.samsung.com/is/image/samsung/p5/au/faq/mobile-device/remove-google-account/disabled01.png?$ORIGIN_PNG$'/>
In older operating systems you'll find this option in Settings > Application Manager
2Select the top right 3 dot menu button and Show System Apps
3Select to show Disabled apps from the dropdown
4Ensure there are no apps related to Google Play Services or Download Manager in the Disabled apps list
5Select any Google Play Store related apps and select Enable to turn off the restriction
If none of the above steps have resolved the problem please call 1300 425 299 (in Australia) for further assistance.
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